Education and Training

The Burroughs Healthcare Consulting Network offers training on a wide range of education and training subjects for hospitals and healthcare organizations. Please review our list, below.

If you cannot find the subject you need, then please contact us to determine how we can assist your organization with customized training solutions.

Physician Education and Training

Experts from the Burroughs Healthcare Network can provide your organization with customized education and training relating to The Organized Medical Staff, Credentialing and Privileging, Quality and Performance Management, Managing Performance, and Corrective Action.

Our Services

Talk to Dr. Burroughs

Corporate Education and Training

It is essential that all stakeholders within your organization understand the mandate and imperative for rapid change in an era of healthcare reform. Therefore, experts from the Burroughs Healthcare Consulting Network are happy to provide off- and on-site education and training to your organization in the areas below.

This work will enable you to build a common language around change and the necessity to work together towards shared and beneficial strategic goals and objectives.

Governance Education and Training

The Burroughs Healthcare Consulting Network brings governance experts with hands on experience to your board. The expertise supports the growth and relevance of organizational directors in an era of rapid growth and change. Our experts bring a wealth of knowledge to your board in a dynamic and thought provoking manner.

Management Education and Training

The Burroughs Healthcare Consulting Network works with some of the top rated executive management speakers and educators in the country based upon their ratings as faculty with the American College of Healthcare Executives (ACHE) and the American College of Physician Executives (ACPE).

Many of our experts have written definitive books on their specific management subjects that address a wide array of management topics and issues.

Dr. Burroughs is very knowledgeable and able to hold the room very attentive, excellent presenter.
Very engaging.
Excellent course and presentation.
Wonderfully informative, encouraging style.
Great!
Excellent knowledge and experience!!
Incredible!
This session exceeded my expectations- excellent.
Excellent, engaging!
Excellent event. I will definitely consider attending others by him. Understands future and communicates.
The instructor used a lot of very helpful clinical scenarios and examples. Very easy to understand/relate.

ACHE Cluster Program, Lansing Michigan, June 2017

Great speaker and topic
Very good speaker spoke matter of fact about the need for MD’s in leadership to use business practices…VERY engaging. Could see him presenting to Med Staff Leadership
Might have been the best presentation
Loved him!! 🙂
He did a phenomenal job. We are implementing some of his ideas and I am sending to people from our team to hear his cluster.

Louisiana Hospital Association Presentation, July 2017

I wish to thank you for coming to Chicago to meet with our group. There are some who know about board relations, and especially how the responsibilities differ when serving on the line versus when serving as a board member. The fact that you were an emergency room physician, the department head, chief of staff and now a consultant/facilitator brought a terrific sense of reality and experience so rarely seen. Your common sense and experience, as well as the reality you expressed when differentiating the two roles helped all to understand what they too must do in the future.

Stanley J. Robboy, MD, President, College of American Pathologists (CAP)

Jon’s work is exceptional. In my experience, it’s been rare that a leader keenly understands both the culture and the business side of healthcare. Another talent that sets Jon apart is that he has the ability to inform from all points of view: physician, nurse and system. Jon is a visionary leader whose keen insights are embedded in practical reality. It’s been an honor to work with him.

Kathleen Bartholomew, Speaker, Author and Consultant

Dr. Burroughs has provided Leadership and credentialing education to the medical staff at St. Luke’s Magic Valley Regional Medical Center on three occasions over the past 7 years. The medical staff was overwhelming impressed with Jonathan’s knowledge and presentation skills and always endorsed his return for future educational experiences. He has won both the respect and friendship of the medical staff and medical staff professionals at St. Luke’s Magic Valley Regional Medical Center. We highly recommend Dr. Burroughs as a speaker and educator.

Chris Hinton, Medical Staff Services Director, St. Luke’s Magic Valley Regional Medical Center

Physician Training

Here is a partial list of Physician Leadership Topics and Areas of Expertise from the Burroughs Healthcare Consulting Network.

I. The Organized Medical Staff

Roles and Responsibilities-Medical Staff, Management, and Board
New Medical Staff Models
The Organized Medical Staff-Past, Present, and Future
Recapturing the Joy in Medicine
The Impact of Healthcare Reform on Physicians and Hospitals

II. Credentialing and Privileging

What Healthcare Leaders need to know about Credentialing and Privileging
Contemporary Privileging Challenges-Low Volume/No Volume , Introducing New Privileges/Technology, Tele-medicine, Allied Health Practitioners
How to Safely Privilege Low Volume/No Volume Practitioners
How to Address the Aging Physician and other Potential Impairments
How to Introduce New Privileges and New Technology
How to Implement a Physician Re-Entry Program

Ill. Quality and Performance Oversight
How to Implement Ongoing Professional Practice Evaluation (OPPE) and Focused Professional Practice Evaluation (FPPE) with Minimal Resources
How to Move Peer Review from Quality Assurance to Performance Improvement
Case Studies in Peer Review-Best Practices
How to Utilize Aggregate Data to Assess Physician Performance
Patient Satisfaction-Why Bother?
CMS and Joint Commission/HFAP/DNV Compliance-Why Bother?

IV. Managing Marginal Performance
How to Manage Conflicts and Conflicts of Interest
How to Manage Poor/Marginal Performance c . How to Manage Disruptive Behavior
How to Manage Potential Impairments

V. Corrective Action
How to Manage an Investigation and Fair Hearing

Contact the Burroughs Healthcare Consulting Network for more information about our customized training programs for healthcare organizations.

Corporate Training

Corporate Training Topics for healthcare organizations include but are not limited to the following.

The External Environment
2012 Healthcare Policy and its Impact on Physicians and Hospitals
The Patient Protection and Affordable Care Act and its Impact on Physicians and Hospitals
What can we learn from Healthcare Systems Abroad?
A Brief History of Healthcare in America
What is the Hospital of the Future?
What is Healthcare in an Age of Accountability?
What are Organizations doing to Minimize Healthcare Costs and Optimize Healthcare Quality?

Contact the Burroughs Healthcare Consulting Network for more information about our customized training programs for healthcare organizations.

Governance Training

Here is a partial list of the topics covered by the Burroughs Healthcare Consulting Network and Dr. Jonathan Burroughs relating to Healthcare and Hospital Governance Training.

I. Board’s Fiduciary Responsibilities

The Governance Role in a For Profit and Not for Profit Organization
The Role of Governing Board in the Community
The Impact of Healthcare Reform on Governance and Healthcare Organizations

II. Board’s Structures and Processes

Governance of Integrated Organizations and Systems
New Models of Integration and Alignment
Roles and Responsibilities of Board Leaders and Members

III. Board’s Oversight Responsibilities

Strategic Planning – The Link between Mission and Vision
Strategic Medical Staff Development Planning
The Board’s Oversight Role in Quality, Patient Safety and Financial Performance
What every Board Member needs to know about Credentialing and Privileging and Peer Review
New Medical Staff Models-Which ones are right for your organization?
How to Integrate and Align Hospitals and Physicians in Today’s World

IV. Board’s Role in Compliance

What Boards need to know about Accreditation (Joint Commission, HFAP, DNV) and Regulatory Compliance (CMS)
The Board’s Role in Fair Hearings, Appeals and Audits
How to Avoid Corporate Negligence

V. Board’s Role in Self-Management

How High Performing Boards Hold Themselves Accountable
Succession Planning for Governing Boards
Managing Conflicts and Conflicts of Interest

Contact the Burroughs Healthcare Consulting Network for more information about our customized training programs for healthcare organizations.

Management Training

Here is a partial list management training topics covered by the Burroughs Healthcare Consulting Network.

I. Operations

How to Simplify Operations with Lean, Six Sigma, and Blue Sky
Why Management needs to work with Physicians and Nurses on Operational Redesign
How to Optimize Labor and Supply Chain Management

II. Performance Improvement

How to Simplify Operations with Lean, Six Sigma, and Blue Sky
The Business Argument for Scribes
How to Optimize Labor and Supply Chain Management

III. Financial Management

What Healthcare Leaders need to know about Healthcare Finance
How to Interpret Healthcare Financial Statements

IV. Physician-Hospital Integration and Alignment

How to Integrate and Align Physicians and Hospitals
New Models of Integration and Alignment
What is a High Performing ACO?
Superimposed Compensation Arrangements (SCAs): The Ultimate Alignment Strategy
Strategic Medical Staff Development Planning and Economic Credentialing-An idea whose time has come

V. Legal, Regulatory, and Accreditation Issues

What Healthcare Leaders need to know about Healthcare Law
What Healthcare Leaders need to know about CMS’ Conditions of Participation
The Joint Commission/HFAP/DNV Accreditation Standards – What Healthcare Leaders Need to Know
How to Avoid Negligent Credentialing Law Suits
The Biggest Legal Mistakes that Healthcare Leaders Make and How to Avoid Them
EMTALA and ED on Call-How to Manage a Chronic Conundrum

Contact the Burroughs Healthcare Consulting Network for more information about our customized training programs for healthcare organizations.