Healthcare organizations must carefully consider physician performance and behavior management systems.

The Joint Commission now requires healthcare organizations to engage in Ongoing Professional Practice Evaluation (OPPE) and Focused Professional Practice Evaluation (FPPE) in order to make evidence-based credentialing and privileging decisions, based upon objective data (and not hearsay).

This requires a rigorous physician performance management system designed by physicians and supported by management to create performance expectations, performance metrics/targets, performance feedback, and constructive ongoing oversight of challenging performance issues related to: clinical competence, potential impairments, and dysfunctional or disruptive behavior that may put your organization at risk for ‘hostile working environment’ qui tam law suits, and claims of negligent credentialing.

Our healthcare experts’ on site visit can rapidly identify problematic areas that may place your organization at risk and enable vulnerable physician performance issues to be expeditiously addressed. In addition, a solid performance management system will enable your organization to proactively address performance issues before they become problematic and disruptive to your organization.